Privacy Policy

1. Introduction

Welcome to SmartCV ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smartcv.chat (the "Site") and use our services (the "Services").

By accessing or using our Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

• Personal Identification Information: Name, email address, phone number, and other contact details you provide during registration.
• Professional Information: Resumes, CVs, employment history, education details, skills, and other career-related information you upload or input.
• Usage Data: Information identifying your device, IP address, browser type, and how you interact with our Site (e.g., pages visited, time spent).
• Payment Information: If you make a purchase, our third-party payment processor (Stripe) collects your payment method details. We do not store full credit card numbers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services, including generating your AI career agent.
• Personalize your experience and improve the quality of our AI responses.
• Process transactions and manage your subscription.
• Send you administrative information, such as updates, security alerts, and support messages.
• Analyze usage patterns to improve our Site functionality and user experience.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors (e.g., hosting, AI models, payment processors) who perform services for us and are bound by confidentiality obligations.
• Public Profile: If you choose to make your profile public, the professional information you select will be visible to anyone with your unique link.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This helps us:

• Understand and save your preferences for future visits.
• Compile aggregate data about site traffic and site interactions (such as via Google Analytics) in order to offer better site experiences and tools in the future.
• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@smartcv.chat